Acoustic Piano Rental

You can apply at any time 24/7 using the buttons on this page or QR code in our showroom.

Our team will review the application, check the piano you would like is available, and if everything is OK they will approve. This will automatically send you an e-contract via our signing partner Pandadoc. Read our contract, all the key terms are laid out in an easy-to-read format, and if you're happy then sign it and upload a copy of your ID and Proof of Address. This will automatically trigger an invoice from Xero, our Finance system. You need to set up a Direct Debit with GoCardless by filling out your bank details in the link from the invoice.

You'll receive a notification when your item is ready to ship.

Yes and many of our customers make a booking first to select a piano before applying. We can complete the paperwork in the showroom or send to you to complete later.

The minimum rental term is just 12 months although you can rent for longer should you wish.

Of course. Our instruments can be delivered across the UK for rental. Contact us if you have a specific requirement.

As part of your contract, should you choose to purchase an instrument you will receive a rental credit or "Money Back" against the purchase based on rental monies paid.

This amount is calculated as a percentage of total rental money paid and based on a sliding scale. Generally this will comprise: -
Purchase with 6 months - 100% money back
Purchase within 12 months - 70% money back
Purchase after 12 months - 40% back
*These are only an example. The actual terms will be as laid out in your contract.

Yes. Many of our customers start with rental before making a final decision. You can also upgrade if you wish using the Money Back credit accumulated during your rental.

If the instrument develops a fault then just get in contact by email support@millersmusic.co.uk, our team will assess the issue and determine the best course of action. We can organise a repair or replacement if required.

Damage is not covered and cover of the instrument is an integral part of your obligation. You will be charged for damage that is not deemed to be wear and tear.

Absolutely not. Quite the opposite - in fact we believe buying cheap, often unrepairable instruments is a waste and unsustainable.

We believe our innovative rental scheme is one of the most affordable and risk-free ways to get started, get back into music, or try another instrument.

Not only is minimum rental just 3 months, you get up to 100% of your money back if you buy an instrument from us. This is better than renting a car or even a house!

Just contact our Support Team at support@millersmusic.co.uk and they will log your collection request and organise everything for you. We will cancel your contract as soon as we have checked over the instrument and that's it. Your instrument can then be reused again.