To ensure we provide the very best service and experience we run a Priority Booking system in our showroom. You can just walk in at any time, especially if buying sheet music or accessories, however if you wish to view our range of pianos we recommend making a booking so we can ensure a demonstrator is available.
If you are visiting at the weekend when it can be busier or would like dedicated time with one of our demonstrators we would recommend making a booking via our simple online booking system.
- 14 Sussex Street, Cambridge, CB1 1PW
- T: 01223 354 452
- E: email@example.com
Monday - Friday 10:00AM - 5:00PM
Saturday 10:00AM - 4:30PM
Winners of Cambridge Independent Business 'Best Overall Customer Experience - 2022'
Directions To Our Showroom
The nearest car park to our showroom is the Grand Arcade Car Park, Corn Exchange St, Cambridge CB2 3QF.
This is a short 5 minute walk from the showroom along Sidney Street and onto Sussex Street.
Please note that Park Street Car Park has now been closed indefinitely for renovations.
Please note that we are around a 20 minute walk from Cambridge train station.
For those with mobility concerns, please contact our showroom team who will be able to advise further.
Guide To Cambridge:
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Explore our pocket guide to Cambridge here.
The Showroom Experience
Starting Your Journey
We know that the decision to purchase a piano is no small one and for many, a new piano is also a lifelong partner to grow a deep connection with.
That is why we believe that finding the right piano for you is absolutely paramount. We want to get to understand your goals, musical aspirations and requirements to ensure that every time you sit as your instrument you fall that little bit more in love with it.
As such, from the moment you visit our showrooms, our experts will be there to help guide you through every step of the way. From understanding the room the piano is going in, to your personal ability, this will help us form an idea on the right kinds of pianos to show you and determine which factors matter most to you in your instrument.
Finding The Right Instrument
We understand that no two pianists are the same. Some are comfortable performing in front of others, some prefer to practice in solitude and perhaps some have never even touched a piano before.
No matter the case, every appointment in our showroom is tailored to meet your needs. As we do operate on an appointment basis, you are given full range of the showroom and will have total privacy to connect with the instrument.
For those not comfortable performing, or who would like certain features of the instrument to be demonstrated, our experts will be on hand as required.
For those who do just want to experience the touch, tone and colour of the ranges, we will be waiting in the wings for when you are ready and if you have absolutely any questions, will be on hand to help answer them for you.
Making Your Decision
We know that investing in a piano is no small decision and so we won't be pressuring you to purchase then and there.
Once you're confident in your decision, we will be there to help answer any outstanding questions you may have and then get you set up on our dedicated aftercare programme.
We'll be in touch every step of the way to make sure you're always in the know regarding any updates to the delivery of your piano, when it is being prepped by our technicians and your confirmed delivery dates from our dedicated piano specialist couriers.
Even once your instrument has settled in, we'll still be in touch to make sure it's everything you were hoping for and to offer advice on up keeping the maintenance of your instrument to ensure a long and healthy life.